Know what to check before choosing a casino option
A guide to Auckland’s casino venue, New Zealand’s online gambling rules and the conditions attached to casino bonuses.

How New Zealand’s Online Casino Rules Are Changing in 2026
New Zealand’s rules distinguish between where an online casino is based and where its customers live. Under the Gambling Act 2003, an online casino cannot be established in New Zealand. That restriction does not make it a crime for a New Zealand resident to use a casino website operating from overseas. Before the 2026 legislation, however, online casino services supplied from outside the country were not licensed or supervised by a New Zealand regulator, leaving customers without domestic government recourse if a dispute arose.
The Online Casino Gambling Act 2026, which took effect on 1 May 2026, creates the country’s first domestic licensing framework for online casino gambling. It provides for a maximum of 15 licences, with the Department of Internal Affairs responsible for allocating them. The change is therefore not simply a new rule for locally based websites: it establishes a process through which online operators may be licensed to serve the New Zealand market.
A specialist review has described overseas-licensed operators that accept New Zealand customers as operating in a grey area. That description should be understood in the context of the shift from the earlier position, in which overseas services lacked New Zealand licensing and oversight, to the new framework. The government is moving to regulate online casino provision through that framework; an offshore licence is not, by itself, a New Zealand licence.
Choosing where to play casino games in Auckland means checking what is known about each option before deciding. This list provides a concise reference to the operator details available for this page.
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N1 Casino
- License
- Malta Gaming Authority, licence no. MGA/B2C/394/2017
N1 Casino is listed with a Malta Gaming Authority licence, number MGA/B2C/394/2017.
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Wintino
- Payout speed
- 1-3 business days
Wintino’s stated payout speed is 1–3 business days.
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Neospin
- License
- Tobique Gaming Commission, licence no. 0000064
Neospin is listed with a Tobique Gaming Commission licence, number 0000064.
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7Bit Casino
- License
- Tobique Gaming Commission, licence no. 0000091
7Bit Casino is listed with a Tobique Gaming Commission licence, number 0000091.
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Zotabet
- License
- 07017519840
- Payout speed
- 1-3 business days
Zotabet has licence number 07017519840 listed, and its stated payout speed is 1–3 business days.
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BitStarz
- License
- Curaçao Gaming Authority, licence no. OGL/2024/165/0185
BitStarz is listed with a Curaçao Gaming Authority licence, number OGL/2024/165/0185.
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Play Grand
- License
- Malta Gaming Authority, licence no. MGA/B2C/370/2017
Play Grand is listed with a Malta Gaming Authority licence, number MGA/B2C/370/2017.
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Lamabet
- Payout speed
- 1-3 business days
Lamabet’s stated payout speed is 1–3 business days.
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Ricky Casino
- License
- Tobique Gaming Commission, licence no. 0000002
Ricky Casino is listed with a Tobique Gaming Commission licence, number 0000002.
The transition to licensing
The new law does not require every operator to stop immediately on its commencement date. A transitional period runs from 1 May 2026 to 1 December 2026. Online casinos that were already providing services to people in New Zealand before 1 May may continue during that period, subject to the Act’s transitional provisions. This is a temporary arrangement while the licensing system is put in place, not an indication that the previous lack of domestic supervision has been replaced overnight by a fully operational regime.
The full licensed system is not expected to be operational until 2027. From 1 December 2026, providers that have not applied for a licence must stop conducting online casino gambling in New Zealand. If a licence application is declined, the provider must also cease its New Zealand operations and leave the market. The Act further provides for unlicensed operation to become an offence from around mid-2027. These provisions mark separate stages: the law’s commencement, the end of the transition for existing providers, and the anticipated start of the fully operational licensing regime.
The distinction matters when considering an online casino associated with Auckland. A website’s use of the city’s name, or its availability to someone living there, does not establish that it is based in New Zealand or holds a New Zealand licence. The law’s transition provisions concern the operator’s status and timing, not the wording used to describe a website. SkyCity is identified as holding a specific online casino licence connected to its land-based operation; that position does not establish that other overseas operators have the same status.
New Zealand residents are not liable simply for placing bets with an offshore online casino. That does not mean the service has equivalent domestic oversight or that local government recourse was available for offshore play before the 2026 law. The legal change is directed at how providers may operate in the market, rather than criminalising customers who use offshore websites.
The broader Auckland casino context also has a separate age rule: casino gambling areas in New Zealand are restricted to people aged 20 and over. That requirement concerns access to casino gambling and does not alter the licensing distinction between a New Zealand-based operator and an offshore service. For online casino gambling, the central change in 2026 is the move from a market without domestic licensing of overseas provision to a staged system in which eligible providers must seek authorisation to continue.
SkyCity Auckland: The Physical Casino and Its Gaming Floor
SkyCity Auckland is a land-based casino in central Auckland, at the corner of Victoria and Federal Streets. It opened there on 2 February 1996. Its gaming floor is part of a physical venue, where casino games are offered within a licensed casino rather than through a website or an app. Casino gambling areas in New Zealand are restricted to people aged 20 and over.
The distinction between casino gaming machines and the machines found in pubs and clubs is based on the kind of venue in which they operate. Casino machines, including those at SkyCity, are located inside licensed casinos. Machines in pubs and clubs belong to the separate Class 4 category. The names may sound similar in everyday conversation, but they describe different settings and regulatory categories. That distinction is useful when interpreting references to Auckland casino gaming: a machine in a casino is not simply a pub machine in a larger room.
A pokie’s presentation can make its outcome seem connected to a sequence of symbols or a particular moment in play. On a modern machine, however, each spin is determined by a random number generator. This means that the result of one spin does not provide a reliable indication of what the next spin will produce. A run of outcomes, whether favourable or not, is not evidence that a machine is due to change its behaviour.
Return to player, or RTP, is also easy to misread when considered in relation to a visit. It describes a long-run average calculated across a very large number of spins. It is not a forecast for an individual session and does not specify how much a particular player will receive back. A stated RTP therefore cannot establish the result of a short sequence of play at SkyCity or any other casino. The distinction is between a statistical measure across extensive play and the variable outcomes experienced in a particular period.
These points apply to casino pokies as a category, not as a claim about a particular machine on SkyCity’s floor. The venue’s physical setting identifies the type of gambling area; it does not make random outcomes predictable. Nor does the shared term “pokie” erase the difference between casino machines and Class 4 machines in pubs and clubs. The setting and category remain relevant even where the basic experience involves pressing a button and watching symbols appear.
For Auckland, SkyCity provides a clear reference point for casino gambling in a physical venue. Its location and opening date identify the establishment, while the distinction between casino and Class 4 machines helps place its gaming floor within New Zealand’s venue-based gambling landscape. The mechanics of a modern pokie and the meaning of RTP should be interpreted separately from that venue classification: randomness governs individual spins, while RTP describes a long-run statistical average rather than a promise about a visit.
Casino Gambling in Auckland: Venue Machines and Class 4 Limits
Auckland’s casino gaming machines and the machines found in local pubs and clubs belong to different gambling settings. Casino machines, including those at SkyCity, operate within licensed casinos. Class 4 machines are located in pubs and clubs, so the presence of a machine in a hospitality venue does not make it a casino machine.
The distinction matters when comparing how and where the games are offered. A casino floor is part of a licensed casino venue, while Class 4 machines are associated with pubs and clubs. These categories should not be treated as interchangeable simply because both involve electronic gaming machines. The rules and limits identified for Class 4 play apply to that category, not automatically to casino gaming machines.
Casino Machines
Located inside licensed casinos, such as SkyCity Auckland.
Class 4 Machines
Located in hospitality venues, specifically pubs and clubs.
A current specialist review reports that the maximum stake on a Class 4 machine is NZ$2.50 per play. That figure is specific to Class 4 machines; it should not be used as a description of the stake permitted on a casino machine. Anyone comparing options in Auckland should therefore first identify the type of venue and machine involved, rather than relying on the broad label “pokies” alone.
Casino gambling areas in New Zealand are restricted to people aged 20 and over. This age requirement applies to casino gaming, regardless of whether the point of comparison is a casino floor or machines elsewhere. The distinction between venue types provides useful context for understanding Auckland’s gambling environment, but it does not make the two forms of play equivalent.
Minimum Age and Self-Exclusion at New Zealand Casinos
Casino gambling areas in New Zealand are restricted to people aged 20 and over. The same minimum applies in Auckland: being old enough to enter other parts of a venue does not, by itself, make someone eligible to enter its casino gaming area. The age rule therefore concerns access to casino gambling, rather than setting a general age threshold for every service or space at a venue.
Self-exclusion is a separate player-protection measure. New Zealand venues must provide a way for a person to exclude themselves from gambling for a period of up to two years. The measure allows someone to place a formal restriction on their own access to gambling at a venue; it is not an age rule and does not change the minimum age for casino gambling.
The permitted period is capped at two years, so self-exclusion should not be described as a permanent ban. Its availability also does not establish that the same arrangement automatically applies across every venue or gambling service. The age restriction and the self-exclusion requirement address different circumstances: one sets who may enter casino gambling areas, while the other provides a route for restricting access to gambling.
For Auckland casinos, these two protections form part of the local context for casino gambling. The minimum age is a condition of access to the gaming area, and self-exclusion is a venue obligation intended to support a person who chooses to step away from gambling. Neither should be confused with rules for gaming machines outside casinos, which are addressed separately.
SkyCity Auckland Opening Hours and Exceptions
A venue-hours listing describes SkyCity Auckland as operating around the clock throughout the week, with three stated exceptions. The schedule is not uninterrupted across every date: the casino closes on Christmas Day and Good Friday, and it is closed during the morning of Anzac Day.
On Anzac Day, the stated closure runs from 3am until 1pm. Outside that period, the listing gives a 24-hour, seven-day schedule. These details describe the venue’s general operating hours; they do not establish that every gaming area, restaurant, bar or other service follows precisely the same timetable. Specific facilities may have separate schedules, so the venue’s current information is the relevant reference for a particular service or visit.
The holiday exceptions matter when interpreting a claim that SkyCity Auckland is open 24/7. That description refers to its regular schedule, not to continuous opening on every day of the year. Christmas Day and Good Friday are exceptions, while Anzac Day has a defined morning closure rather than a full-day closure in the reported schedule.
SkyCity Auckland Scheduled Closures
- Christmas Day: Closed
- Good Friday: Closed
- Anzac Day: Closed from 3am until 1pm
Casino gaming areas in New Zealand are restricted to people aged 20 and over. This age condition is separate from opening hours: the stated operating schedule does not change the minimum age for entry to casino gaming areas.
For planning purposes, the reported hours provide a broad outline of when the venue operates, but not a guarantee that every facility will be available at every point within those hours. In particular, the Anzac Day timing should be read as a venue closure window, not as a promise that all services reopen at 1pm. The distinction between venue access and the operating times of individual services remains important when interpreting the schedule.
Is SkyCity Auckland Open? Checking Its Scheduled Closures
A specialist venue guide reports that SkyCity Auckland operates around the clock on most days. Its stated exceptions are Christmas Day and Good Friday, when the venue is closed, and the morning of Anzac Day, when it is closed from 3am until 1pm. The listed schedule therefore indicates that the casino is generally open, but not without holiday closures.
For a visit on one of those dates, the distinction matters: Anzac Day is not described as a full-day closure, while the other two holidays are. The guide’s information gives the scheduled times; it does not establish whether an exceptional operational change has been made for a particular date. The venue’s status should therefore be checked against its latest published information before travel, especially around the named holidays.
These hours concern SkyCity Auckland as a venue and should not be taken to mean that every service or gaming area necessarily follows an identical schedule. The stated pattern is continuous operation through the week, subject to the specified exceptions.
Casino gambling areas in New Zealand are restricted to people aged 20 and over. This age requirement applies when considering entry to the casino gaming area, regardless of whether the venue is open at the time.
In practical terms, SkyCity Auckland is listed as open at all hours apart from Christmas Day, Good Friday and the specified Anzac Day morning closure. Those exceptions are the key dates to account for when assessing whether the casino will be open.
Free Spins and No-Deposit Casino Bonuses: What the Terms Establish
A free-spin or no-deposit bonus is described by its advertised format: spins are offered without an initial deposit, or bonus funds are presented without a deposit being made first. That description alone does not explain what can be withdrawn, how play is counted, or what conditions apply before a withdrawal. The distinction matters in Auckland, where promotional wording should not be treated as a complete account of the offer.
The term “free” refers to how an offer is presented, not necessarily to unrestricted cash. Bonus funds can be subject to wagering requirements: a stated amount of qualifying play that must be completed before the funds, or winnings associated with them, become eligible for withdrawal. The requirement may be calculated against the bonus amount alone or against the deposit and bonus combined. The difference affects how much play is required, so the applicable calculation is material even when no deposit is requested.
A specialist casino review reports that wagering on welcome packages is set at 35x to 40x the bonus amount. That range is a description from that review, not a rule applying to every offer or a guarantee about a particular promotion. The review also describes two possible calculation bases: bonus funds alone, or the deposit together with the bonus. Those structures should not be conflated. A multiple applied to the bonus alone and the same multiple applied to a larger combined balance do not produce the same requirement.
For a no-deposit offer, the distinction between those calculation bases may be less immediately visible because there may be no deposit included in the promotion. But the label does not by itself establish which balance is used, whether all bonus-related winnings count, or what conditions govern withdrawal. Those details depend on the specific terms. A claim of a set number of free spins likewise identifies a quantity of play, not the value of any resulting winnings or the rules that apply to them.
The same caution applies to large headline amounts. A search for a substantial free bonus, a bundle of spins, or a no-deposit chip offer expresses interest in the advertised amount; it does not settle what the amount represents in practice. A figure may refer to bonus credit rather than withdrawable cash, and any wagering condition can affect access to winnings. Without the offer’s full terms, the headline cannot establish the amount ultimately available for withdrawal. No offer format should be read as proof that bonus winnings are exempt from wagering requirements.
It is also important to distinguish a no-deposit offer from a deposit-linked bonus. A deposit bonus is attached to money paid into an account, whereas a no-deposit description indicates that the offer is presented without that initial payment. These categories may have different qualifying conditions, but the wording alone does not specify them. A promotion’s terms need to identify the qualifying balance and explain what must happen before a withdrawal can be requested. The presence of free spins alongside bonus funds does not, by itself, answer those questions.
The practical reading of any promotion therefore begins with its conditions rather than its label. The wagering calculation should state whether it applies to bonus funds or to a deposit-plus-bonus balance. The terms should also make clear which winnings are covered by that requirement and how qualifying play is recorded. If those points are unclear, the headline description cannot resolve the uncertainty. The available general figures should not be substituted for the conditions of an individual offer.
Casino eligibility is a separate issue from bonus eligibility. In New Zealand, casino gambling areas are restricted to people aged 20 and over. A promotion’s wording does not alter that age requirement. Nor does an offer label determine what protections or regulatory arrangements apply to the operator; promotional claims and legal status are distinct matters.
For Auckland readers, the reliable distinction is between the advertised form of an incentive and the contractual conditions attached to it. “Free spins” describes a play offer, and “no deposit” describes the absence of an initial deposit as part of the offer’s presentation. Neither phrase means that all resulting value is immediately withdrawable. The reported 35x–40x welcome-package range is a review’s account of one type of condition, not a universal standard. The operative terms must specify the calculation basis for the particular offer, and the bonus should not be treated as cash until those conditions have been met.
Comparing No-Deposit Bonus Value Through Wagering Terms
A stated bonus amount does not, by itself, show how much play is required before bonus funds can be withdrawn. The calculation depends first on the wagering multiple and on what balance that multiple applies to. A requirement based only on bonus funds produces a different result from one calculated on the deposit and bonus together. Those details matter more than a headline figure when comparing the practical terms of an offer.
A specialist review gives a worked illustration of the second method: applying 40x wagering to a NZ$30 deposit-plus-bonus amount creates a turnover requirement of NZ$2,400 or more. The arithmetic is straightforward, but its significance is easy to miss if the multiple is considered without its base. A reader comparing two offers would need to identify both the multiplier and the amount to which it applies. A lower multiple is not necessarily the less demanding condition if it is calculated against a larger balance.
The turnover figure describes the amount wagered, not an amount that must be deposited again or a guaranteed loss. It also does not establish that the required play will produce a withdrawable balance. Outcomes vary, and wagering conditions do not remove that uncertainty. The terms should therefore be read as a requirement attached to bonus funds, rather than as a forecast of what a player will retain.
Game contribution changes the calculation
A wagering requirement may not treat every game as equivalent. Pokies are commonly described as counting in full towards wagering, while blackjack and other table games may contribute less. However, published accounts do not agree on the exact treatment of table games and live casino titles: one account describes them as contributing less, while another places their contribution at 5–20% or says that some operators exclude them altogether. That disagreement means a comparison should rely on the particular offer’s written game rules, not on a general assumption.
Contribution rates affect how quickly eligible play accumulates towards a requirement. If a game contributes only a fraction of each wager, the full stake does not count as turnover. If a title is excluded, play on it contributes nothing to the target. By contrast, a game that counts in full adds its entire eligible wager. Thus, two offers with the same turnover target can differ substantially in the amount of play needed, depending on the permitted games and their weighting.
A simple reading of the displayed multiple can consequently mislead. The relevant questions are whether the calculation uses bonus funds alone or a combined deposit-and-bonus balance, which games qualify, and how each qualifying game contributes. If the terms do not state these points clearly, the headline amount cannot resolve the uncertainty. Nor should a general description of pokies or table games be treated as a substitute for the rules attached to a particular promotion.
Comparing terms without relying on the headline
A useful comparison separates the components rather than collapsing them into a single value. First, establish the turnover base. Next, note the multiple applied to it. Then check whether each game contributes fully, partially, or not at all. The resulting picture is more informative than comparing promotional amounts in isolation, because a nominally generous offer may carry a larger qualifying balance or restrict play to games that count slowly.
Comparing Bonus Value
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1
Establish the turnover base
Identify if the wagering multiple applies to bonus funds alone or to a combined deposit-and-bonus balance.
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2
Note the multiplier
Determine the wagering multiple (e.g., 40x) applied to the established base.
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3
Check game contribution
Verify whether games count fully, partially, or not at all toward the turnover requirement.
The same caution applies when an offer is described as having no deposit requirement. That phrase concerns how the bonus is obtained; it does not specify what must happen before any resulting funds can be withdrawn. Wagering, game eligibility and other conditions remain material. The label alone cannot show whether the terms are light or demanding, and it does not establish that a particular offer is available to people in Auckland.
In New Zealand, casino gaming areas are restricted to people aged 20 and over. That age requirement concerns access to casino gambling; it does not change how an online promotion’s turnover is calculated. For any offer, the operational terms determine the wagering calculation, while the applicable rules determine who may participate.
Comparisons should also distinguish documented conditions from broad descriptions. A statement that pokies count fully may be a useful starting point, but it cannot settle how a named game is classified or whether a bonus has additional restrictions. Likewise, a stated contribution range for table or live titles does not establish the treatment across all operators, particularly where accounts differ and some titles may be excluded. Specific terms govern the individual offer.
The central measure is therefore not the bonus amount alone but the relationship between the wagering base, the multiplier and game contribution. A transparent offer makes those elements legible enough to assess together. Where one element is unclear, a confident ranking of value would not be supported by the headline figure. The comparison remains provisional until the applicable conditions establish how much eligible turnover is required and which play counts toward it.
Welcome Bonuses and Sign-Up Offers: Deposits, Wagering and Time Limits
A welcome offer is generally tied to a deposit rather than being cash available simply for opening an account. A specialist casino review describes new-account packages in which a deposit is matched, sometimes across the first several deposits, with free spins included in some offers. This is a description of offer structures, not confirmation that a particular promotion is available in Auckland. During New Zealand’s transition period, online casino services are subject to restrictions on advertising to people in the country, so promotional claims require particular care.
The headline match does not establish how much can be withdrawn. Bonus funds may carry a wagering requirement, and the terms determine whether that requirement applies to the bonus alone or to the deposit and bonus together. A specialist casino review reports welcome-package wagering of 35x to 40x the bonus amount, while also noting that operators can calculate turnover differently. Where the deposit is included in the calculation, the required play can be substantially greater than a bonus-only calculation. The stated multiple should therefore be read alongside its calculation base, not in isolation.
Conditions may also limit the games that contribute to wagering. Pokies can count fully, while blackjack and other table games may contribute less or not at all. Published accounts differ on the treatment of table games and live casino titles: some describe contributions of 5–20%, while others say those games may be excluded. The applicable promotion terms, rather than a general description of bonuses, determine which games count and at what rate.
A specialist casino review also describes maximum bet limits while a bonus is active and a fixed period for completing wagering. These conditions affect whether the bonus can be used as intended: exceeding a permitted bet or failing to finish within the stated period may affect eligibility under the offer’s rules. The specific cap and time window vary by promotion, so neither should be inferred from the advertised match. Terms should also state when bonus funds expire and what happens to associated winnings if wagering remains incomplete.
The distinction between a deposit bonus and a no-deposit offer is material. A deposit-linked offer requires funds to be added to the account, and its conditions may govern both the bonus and play made with it. A “free cash” label does not, by itself, show that the balance is withdrawable or exempt from wagering. No welcome bonus should be treated as cash available for withdrawal until its conditions have been met.
For comparison, the useful details are the deposit needed, the amount and basis of wagering, eligible games, maximum bet, and completion period. A larger match can impose more turnover if its wagering calculation is more demanding; the headline amount alone cannot establish practical value. The offer’s full terms control, and bonus winnings should not be assumed withdrawable before the required conditions are satisfied.
Free Casino Chips: Reading the Conditions Behind the Headline Amount
A free casino chip is a promotional balance, not necessarily cash that can be withdrawn as soon as it appears in an account. Its practical value depends on the rules attached to it, particularly how wagering is calculated. The advertised amount alone does not show how much play may be required before winnings become eligible for withdrawal.
A key distinction is the base used for the wagering requirement. It may apply to the bonus funds alone, or to the deposit and bonus combined. Those methods can produce different turnover obligations even when the promotional chip amount is identical. The terms therefore need to be read for the precise wording of the calculation, rather than treating a displayed amount as a measure of immediately available money.
A specialist casino review reports that wagering on welcome packages can be set at 35 to 40 times the bonus amount. That figure describes the packages covered by that review; it is not a universal rule for casino chips or a guarantee of the terms attached to a particular promotion. The relevant conditions are those stated for the offer itself. Where the requirement is expressed as a multiplier, the stated base—bonus funds, or deposit plus bonus—determines what is multiplied.
The distinction matters especially when an offer is described as requiring no deposit. That label concerns whether a deposit is needed to claim the promotion; it does not, by itself, explain what must happen before any resulting winnings can be withdrawn. A wagering condition may still apply to the bonus funds. The amount shown in an advertisement should therefore be separated from the amount, if any, that can eventually be paid out.
Terms should be examined for the calculation method and for any stated conditions on converting promotional funds or winnings into withdrawable funds. If the wording does not make clear whether wagering applies to the bonus alone or to a combined balance, the headline figure cannot resolve that uncertainty. The same applies when an advertisement gives an amount but does not set out the associated wagering basis.
Casino gambling areas in New Zealand are restricted to people aged 20 and over. That age requirement is separate from promotional eligibility: meeting it does not establish that a particular chip offer is available or that its terms are favourable. Offer descriptions can also change, so a general label such as “free chip” should not be treated as a complete statement of conditions.
For Auckland players, the useful comparison is therefore not between headline amounts in isolation. It is between the written terms: whether a deposit is required, what balance the wagering rule covers, and what the rule requires before withdrawal. Without those details, the promotional amount alone gives an incomplete account of the offer’s value.
Casinos in New Zealand: Online and Mobile Options
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