Understand how your information is handled

Updated: 21 October 2026

1. Who we are

This Privacy Policy explains how the operator of Casinos Live Guide (“we”, “us” or “our”) handles personal information when you visit or use our website at casinosliveguide.com. It applies to visitors in New Zealand and, where relevant, to anyone whose information we process in connection with the site.

2. Information we may process

Depending on how you use the site, we may process:

• information you choose to provide, such as your name, email address and the contents of a message you send us;
• technical and usage information, such as your IP address, device and browser details, pages viewed and the dates and times of visits; and
• cookie and similar technology information, including your preferences and interactions with the site.

Please do not send us sensitive personal information unless it is necessary for your enquiry.

3. Purposes and legal bases

We may use personal information to operate, maintain and protect the site; respond to enquiries; understand and improve how the site is used; remember preferences; and meet legal obligations or handle disputes.

Where GDPR applies, we rely on the legal basis appropriate to the activity: your consent, where you have given it; performance of a contract or steps you request before entering one; compliance with a legal obligation; or our legitimate interests in operating and securing the site, provided those interests do not override your rights and freedoms.

4. Cookies and consent

Cookies and similar technologies may be used to make the site work, remember your choices and understand site use. Where consent is required, we will ask for it before using non-essential cookies or technologies. You can change or withdraw a cookie choice through the consent options made available on the site. You can also manage or block cookies through your browser settings; some site features may not work properly if you do so.

5. Sharing and transfers

We may disclose information to people or organisations that help us operate, maintain or secure the site, where necessary for the purposes described in this policy. We may also disclose information when required by law or where reasonably necessary to protect rights, safety or security.

If information is transferred to another country, we will take steps required by applicable data-protection law to protect it. We do not sell personal information.

6. Retention and security

We keep personal information only for as long as reasonably necessary for the purposes described above, including to meet legal requirements and resolve disputes. The appropriate period depends on the type of information and why it was collected.

We use reasonable measures to protect information from unauthorised access, loss, misuse or disclosure. No method of transmission or storage can be guaranteed to be completely secure.

7. Your rights

Depending on the laws that apply, you may have the right to request access to personal information we hold about you, correct inaccurate information, request deletion or restriction of processing, object to certain processing, and receive information in a portable format. Where processing relies on consent, you may withdraw it at any time; this does not affect processing carried out before withdrawal. You may also have the right to complain to a relevant privacy or data-protection authority.

8. How to make a request

To exercise a right or ask a question about this policy, email [email protected]. Please describe your request and provide enough information for us to identify the relevant records. We may ask for information to verify your identity before responding. We will handle requests in accordance with applicable law.

9. Changes to this policy

We may update this policy from time to time. The updated version will be published on this page, with its revised date.

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